Frickin' Congressional Mazda
#1
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Frickin' Congressional Mazda
Okay, not a huge deal maybe, but it annoyed me.
So I bring my car there for my 5000 mile oil change. I ask Pat, the good, experienced, long-time service guy there if they will use 5w20 oil.
He says yes, of course, it's an RX8! I say cool, and leave my car.
Later, retrieving my car, I find that they've put 5w30 in. The shop-manager type explains that they buy in bulk, it won't hurt the car, etc. Okey-dokey.
I'm pissed mostly because they said one thing and did another. I have yet to write a complaint email with them, but wanted to vent, mostly.
So I bring my car there for my 5000 mile oil change. I ask Pat, the good, experienced, long-time service guy there if they will use 5w20 oil.
He says yes, of course, it's an RX8! I say cool, and leave my car.
Later, retrieving my car, I find that they've put 5w30 in. The shop-manager type explains that they buy in bulk, it won't hurt the car, etc. Okey-dokey.
I'm pissed mostly because they said one thing and did another. I have yet to write a complaint email with them, but wanted to vent, mostly.
#2
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I've taken my Mazdas to Congressional for years, so I am sorry to hear about this (but glad you mentioned it). I've always brought my own oil (Mobil 1) for my Protege ES -- now I suppose I'll have to bring my own 5W-20 for my RX-8, too.
#3
No Gods For Me
Congressional did the same thing to me a few weeks ago. I called them on it the next day and told them to make sure all future RX8s get the proper oil. I guess they were hard of hearing.
#4
I had my oil changed at 5,000. The invoice indicated the car had 10-30 installed. I pointed this out to the service manager. We had the oil discussion before the car was serviced. The explanation I was given seemed to make sense. He told me the car had 5-20 installed and the computer system used for printing the invoice was not updated to use the proper code for 5-20. Therefor it the oil code on the invoice was still 10-30. Who knows?
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Originally posted by TwoZooms
I've taken my Mazdas to Congressional for years, so I am sorry to hear about this (but glad you mentioned it). I've always brought my own oil (Mobil 1) for my Protege ES -- now I suppose I'll have to bring my own 5W-20 for my RX-8, too.
I've taken my Mazdas to Congressional for years, so I am sorry to hear about this (but glad you mentioned it). I've always brought my own oil (Mobil 1) for my Protege ES -- now I suppose I'll have to bring my own 5W-20 for my RX-8, too.
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