I hate menlo with a passion, salesman tried to hussle us, wanted to hit the fucken basterd, haha anyways Putman is good, prices i dont know, but service is super good, won all the service awards from mazda i think...

 

I'd like to chime in about Oak Tree Mazda.
I went there for a $15 oil change during their grand reopening, and waited 2 hours. I think a RX8 owner was waiting the same time I was. It seems that the service dept "called" my name, but I never heard anything. After 2 hours, I went to the service dept and had to ask if my car was ready. The RX8 owner followed me and picked up this car too.

well, I contacted the owner, and he apologized, the service manager called me to apologize and gave me a free 15k service.

Well I took in again on a friday for a rattle I had in my driver side window , and they gave me a rental car (since all their loaner cars were being used), and the problem was "fixed" on monday. That monday when I picked it up, the driver side armrest plastic wasn't snapped in properly, so I had them "pop" it in. Well I drove my car on Tuesday, and the rattle was still there, so I called Oak Tree and spoke with Tim to explain that the problem is still there. Because that weekend was "too" busy, he advised I should take it in next week, so I schedule a date for them to look at it again. Hopefully they can get this resolved, but after all this, I am still a bit worried about them working on my car.

As far as purchasing, I was living in Sacramento and moving to San Jose in a month, I contacted Almaden Mazda and they told me they had a certain Mazda6 I wanted, and to make sure, spoke with his "supervisor"; both said they had one. Well, I checked their website and it didn't show up. So I contact their online sales, and they told me they didn't have what I was looking for. So beware of Almaden Mazda.

I bought my car though Oakland at invoice plus rebates.

 

Well I just stopped by Oak Tree in San Jose to pick up some washers for my differential and transmission fluid change that is set to go. Going from stock to Royal Purple Max-Gear. Looking forward to the result--great comments about it on here.

The new dealership is far better than the nasty temporary trailers they had for such a long time. It does need a bigger Mazda sign outside though. The taller and larger Toyota sign just eclipses it. Also the customer parking isn't great. It seems to be a dealership that needs more acreage that just isn't available on Stevens Creek Blvd.

They were asking like $3K above MSRP for the MS3! Almaden (sister dealership was asking $2K).

The parts guy was fine. They had the differential crush washers in stock, but I had to order the two for the manual transmission. The total for the four washers was $12.21 before tax.

 

On a different note, I was perusing Hayward Mazda and they had an online coupon thru the end of April for an oil change with free car wash for $14.95. Thats dirt cheap even if you don't use/want the wash. Hopefully this is a recurring special--I will give them a try next time. My latest Mazda oil filter said Made in Japan so that was a good thing.

 

If your differential drain washer is not copper and they just gave you two aluminum washers for the diff, then you have a wrong part. Been through it all...

 

Peter is a great guy. I don't think he's a huge car guy, but he tries his best. The techs on the other hand are completely incompetent. I'm not going back to Almaden Mazda for warranty work again until I hear they've improved, and they're right down the street from me!