Notices
West RX-8 Forum Serving CA, NV, AZ, HI

The best mazda dealer to be serviced?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 07-29-2004, 05:01 PM
  #1  
Registered User
Thread Starter
 
RX8_Ownz's Avatar
 
Join Date: Jul 2004
Location: Irvine, CA
Posts: 155
Likes: 0
Received 0 Likes on 0 Posts
The best mazda dealer to be serviced?

I live in Irvine, CA.

Which is the best mazda dealer to be serviced?

Thank you.
Old 07-29-2004, 05:13 PM
  #2  
100% Italian
 
mikeb's Avatar
 
Join Date: Jul 2003
Location: orange,ca
Posts: 9,422
Likes: 0
Received 0 Likes on 0 Posts
tustin has been great since hertiage took over
Old 07-29-2004, 11:43 PM
  #3  
i know nothing
 
Wingmanx212's Avatar
 
Join Date: May 2004
Location: Huntington Beach / Mission Viejo
Posts: 8
Likes: 0
Received 0 Likes on 0 Posts
If you go to tustin dont have a tech named larry touch your car. Just ask for someone else. That guy is horrible.
Old 07-30-2004, 03:29 AM
  #4  
----Got Rice?----
 
rx8spiritR's Avatar
 
Join Date: Feb 2004
Location: San Francisco
Posts: 672
Likes: 0
Received 0 Likes on 0 Posts
y?
Old 07-31-2004, 12:56 PM
  #5  
Moderate jerk
 
rlfletch's Avatar
 
Join Date: Jul 2003
Location: Pasadena, CA
Posts: 64
Likes: 0
Received 0 Likes on 0 Posts
I've been extremely happy with Irvine Mazda recently. Talk to Rick.
Old 07-31-2004, 04:09 PM
  #6  
i know nothing
 
Wingmanx212's Avatar
 
Join Date: May 2004
Location: Huntington Beach / Mission Viejo
Posts: 8
Likes: 0
Received 0 Likes on 0 Posts
Thumbs down

Originally Posted by rx8spiritR
y?
To make a long story short. I bought my car from them, car had an alignment issue. Car pulls right while driving on the freeway. Brought the car in to have them realign it. They said the was no problem with the alignment its normal due to road crown. I told them they're BS-ing me. The tech got very argumentative, told me he road tested the vehicle and there was no problem. Said hes got 32 years in the business and he knows what hes talking about. he told me i didn't know an alignment pull from road crown. So i told him im also a tech (look at profile) and he shouldn't lie to cover his rear cause he didnt want to do the repair. I asked him to go on a road test with me so he can verify my concern, he declined saying hes not obligated to do so. OMFG what a sleaze ball. Great job Heritage, keep up the great customer service.
Old 08-12-2004, 02:51 AM
  #7  
RX8-less
 
shawrf1's Avatar
 
Join Date: Aug 2002
Location: KMC, Germany
Posts: 198
Likes: 0
Received 0 Likes on 0 Posts
Thumbs up

My 2 cents on Tustin Mazda: Mary and Jennifer were very cordial and took care of the paperwork efficiently/professionally... they knew what recalls to perform and didn't meet me with blank stares when I mentioned the low oil level light TSB and engine crank/no start TSB.

Ray was able to describe the problem with the low oil level light coming on and took care of the car. The lowered body kit didn't faze him at all. I dropped it off at 8am & picked it up at 1pm with the airbag/dampener/m-flash/oil pan fixes done. I was very impressed with their level of service and knowledge... I'd highly recommend these folks and will look for Ray next time I go in for service.

Rob

Last edited by shawrf1; 11-12-2004 at 03:11 AM.
Old 08-12-2004, 09:53 PM
  #8  
i know nothing
 
Wingmanx212's Avatar
 
Join Date: May 2004
Location: Huntington Beach / Mission Viejo
Posts: 8
Likes: 0
Received 0 Likes on 0 Posts
Tustin Mazda update.

Took my car back to tustin last week to get the car realigned. Got it back with the alignment fixed. Sweet..... i'm a happy camper. Also it was Ray who worked on my car. Two thumbs up for Ray :D
Old 08-13-2004, 02:37 AM
  #9  
Thews8
 
thew's Avatar
 
Join Date: Apr 2004
Location: Oregon South Coast
Posts: 2,534
Received 9 Likes on 7 Posts
yea a happy ending
Old 09-15-2004, 05:23 PM
  #10  
Registered User
 
menace1227's Avatar
 
Join Date: Sep 2004
Location: Los Angeles, CA
Posts: 49
Likes: 0
Received 0 Likes on 0 Posts
I live in the downtown LA area, any good dealers near here? Thanks
Old 09-15-2004, 06:30 PM
  #11  
thats what she said
 
KrazieKave's Avatar
 
Join Date: Jul 2004
Location: Rancho Cucamonga, CA
Posts: 137
Likes: 0
Received 1 Like on 1 Post
Romero Motors / Mazda has kept me satisfied so far... except they gave me a lame excuse for my paint chipping...
they: Replaced my center console ($0)
- Free first oil change

they do get pretty busy at times.. because there are only 2 main people there... but if you talk to Hector he'll take care of you...

I can see that my relationship with them isnt going to last very long... because sometimes they give me BS excuses.

and half *** answers.
Old 09-15-2004, 06:39 PM
  #12  
Registered User
 
menace1227's Avatar
 
Join Date: Sep 2004
Location: Los Angeles, CA
Posts: 49
Likes: 0
Received 0 Likes on 0 Posts
thanks - am not familiar with them though, where are they located?
Old 09-15-2004, 06:46 PM
  #13  
thats what she said
 
KrazieKave's Avatar
 
Join Date: Jul 2004
Location: Rancho Cucamonga, CA
Posts: 137
Likes: 0
Received 1 Like on 1 Post
They are located in Ontario...

www.romeromotors.com
Old 09-15-2004, 06:49 PM
  #14  
North County Boi
 
stangmatt66's Avatar
 
Join Date: Sep 2003
Location: The OC
Posts: 232
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by mikeb
tustin has been great since hertiage took over
i'll second that!
Old 09-15-2004, 06:54 PM
  #15  
Registered User
 
menace1227's Avatar
 
Join Date: Sep 2004
Location: Los Angeles, CA
Posts: 49
Likes: 0
Received 0 Likes on 0 Posts
thanks again guys!
Old 09-15-2004, 07:24 PM
  #16  
Registered
 
Icemastr's Avatar
 
Join Date: May 2003
Location: Redmond, WA
Posts: 605
Likes: 0
Received 0 Likes on 0 Posts
I am trying to get a job at heritage mazda in Tustin wish me luck.
Old 09-15-2004, 11:31 PM
  #17  
Registered User
 
menace1227's Avatar
 
Join Date: Sep 2004
Location: Los Angeles, CA
Posts: 49
Likes: 0
Received 0 Likes on 0 Posts
Good luck man!

Menace1227
Old 09-17-2004, 12:50 AM
  #18  
Mu ha.. ha...
 
Razz1's Avatar
 
Join Date: Aug 2004
Location: Cali
Posts: 14,361
Likes: 0
Received 3 Likes on 3 Posts
Go to the orginal!

Herritage Mazda on Beach Blvd. in Huntington Beach.
Old 09-17-2004, 12:02 PM
  #19  
Registered User
 
menace1227's Avatar
 
Join Date: Sep 2004
Location: Los Angeles, CA
Posts: 49
Likes: 0
Received 0 Likes on 0 Posts
thanks - i'll check both out.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Ugafan97
SE For Sale/Wanted
3
04-28-2016 03:35 PM
Red line envy
New Member Forum
9
08-22-2015 08:49 AM
akagc
RX-8's For Sale/Wanted
7
08-11-2015 07:07 PM
digitalmonkey79
New Member Forum
5
07-29-2015 12:09 AM



You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: The best mazda dealer to be serviced?



All times are GMT -5. The time now is 02:01 PM.