Galpin Mazda in the SVC
#26
Registered Lunatic
iTrader: (1)
Well, I'm talking about bringing the car in for a routine maintenance and getting it back with 20+ extra miles after an oil change. That's just joyriding and has nothing to do with actually testing anything.
Obviously, if some major work was done (like in your case), a test drive with 23 miles would be fine.
Obviously, if some major work was done (like in your case), a test drive with 23 miles would be fine.
#27
If your service sucks, you DESERVE to be called out and publicly spanked. So if Samsonite or anyone else has problems with the service at Galpin SVC, they deserve to get their asses kicked.
I have had a great experience with Galpin in Van Nuys. Scott was the feller I dealt with and he was an absolute gent.
I have had a great experience with Galpin in Van Nuys. Scott was the feller I dealt with and he was an absolute gent.
#28
Numbah 1 in da hood... G
Join Date: Sep 2003
Location: Sylmar/ Los Angeles, CA
Posts: 483
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by RX8CaliGirl
If your service sucks, you DESERVE to be called out and publicly spanked. So if Samsonite or anyone else has problems with the service at Galpin SVC, they deserve to get their asses kicked.
I have had a great experience with Galpin in Van Nuys. Scott was the feller I dealt with and he was an absolute gent.
I have had a great experience with Galpin in Van Nuys. Scott was the feller I dealt with and he was an absolute gent.
On a side note, I have no problems with Galpin Mazda in Van Nuys. Scott and Sam are good people and it's a pleasure dealing with them.
#30
<<I would go to the Van Nuys dealership but I think I am black listed at Galpin. Not that I care now anyway.>>
Geez, what happened to the old adage "The customer is always right?"
I think if a customer had UNREASONABLE demands, I would side with the vendor. But it seems like Galpin SVC just simply does not care for its customers.
Maybe we should send a petition to Mazda to fix their shitty service? I've noticed that its not just Galpin SVC that gets a ton of complaints. When I had a Toyota, I always received stellar service wherever I went. Why don't we get that from Mazda?
Geez, what happened to the old adage "The customer is always right?"
I think if a customer had UNREASONABLE demands, I would side with the vendor. But it seems like Galpin SVC just simply does not care for its customers.
Maybe we should send a petition to Mazda to fix their shitty service? I've noticed that its not just Galpin SVC that gets a ton of complaints. When I had a Toyota, I always received stellar service wherever I went. Why don't we get that from Mazda?
#34
Originally Posted by samsonite1
They are going to fix my dent and I am getting tires @ cost plus 10%.
I am happy again....
I am happy again....
#35
uh.....
Thread Starter
Join Date: Jul 2004
Location: Ca
Posts: 142
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by sup3rbad
so how'd this all work out samsonite?
We did not discuss the posts but I suspect the Service Manager does not know. I suspect it was just Jason.
I will mention it to the Service Manager if it happens to me or anyone else.
If Jason does not want things said about him, then he needs to address the fact that if everyone is against him, then everyone is not the issue, it's him.
#36
uh.....
Thread Starter
Join Date: Jul 2004
Location: Ca
Posts: 142
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by RX8CaliGirl
Yay! Does that mean we can say nice things about Galpin SVC now?
For now, I guess. We will see after I get the dent fix and the tires installed. I am also getting my 30k service so we will see how that goes.
Thread
Thread Starter
Forum
Replies
Last Post
czr
RX-8 Parts For Sale/Wanted
4
09-13-2015 11:37 AM
AMOC
SE RX-8 Forum
1
09-09-2015 05:14 AM