lmitch6

Can anyone recommend a good dealer service department in the Costa Mesa area? I've visited a couple since buying my 8 about 2 weeks ago, but wanted to hear about your personal experiences. Thanks!

Update: I had my oil changed yesterday at Browning Mazda in Cerritos. I'd be leary of that place! I noticed the overal feel of the car was different while driving back. It turns out they put over a quart too much oil in it. They didn't seem to believe me until I had them check it for themselves, then they went into "super aplogetic mode"

The search continues.....

Jedi54

iTrader: (7)

I've had good experiences with Tustin Mazda.
Gilbert @ the Service Department is a good guy.

lmitch6

Thanks for the tip Jedi54. I'll be checking them out!!

brattesani

i bought my 8 at menlo mazda in redwood city, they are good people. easy to work with.

Aratinga

I can second the recommendation for Tustin Mazda. They're pretty good. The bodyshop there is also very good if you ever should need bodywork.... let's hope not!

mikeb

yep
tustin mazda and gilbert are GREAT

slavearm

Heritage Mazda in Huntington Beach is fine as well.

newcastle

iTrader: (3)

Yeah they are good too. I live about 2 miles from them.

toy4x

very very good experiences with Tustin Mazda...takes me about an hour to drive there but its always worth it. Gilbert is very good,and he actually calls with updates on your car

Jedi54

iTrader: (7)

Yeah, if you go to Tustin, make sure you don't go on a Monday. They're super busy on Mondays and it's Gilbert's usual day off.
You don't want to deal with the service manager Jennifer....she can be a bitch at times.

mikeb

funny you say jen can be a bitch
i like her alot
she is very firm but fair i think

very good looking to

Jedi54

iTrader: (7)

She is very firm and fair but I've seen her get "bitchy" with some customers. Not a big deal though, she's still a sweetheart in my book.
Hmm, now if only she'd call me back about my new brakes. (getting TSB done, waiting for parts)

Jedi54

iTrader: (7)

Yeah she is. Bummer Mary is no longer there though...she was smokin' hot.

mikeb

i didnt know mary left
she was very nice

where did she go

Jedi54

iTrader: (7)

Someone said she went to another dealership because they'd moved her out of the Service Dept and had her in the lobby answering phones?? (so goes the story)

Think she might be at Orange Mazda? ( I forget...)

mikeb

never heard of orange mazda

Jedi54

iTrader: (7)

MAZDA OF ORANGE
1360 W. KATELLA
ORANGE, CA
92867
Phone: 714-633-6731

mikeb

are you serious
i went to tustin mazda for three years and there was a orange mazda
that is about two seconds from my house

LOL

Jedi54

iTrader: (7)

Must be a tiny *** dealership because I'd never heard of it until today either.

I did a search on mazdausa.com and that's what it came up with.

danielk015

iTrader: (1)

has anybody got their car serviced over at irvine mazda, or the phillips mazda in laguna hills? THose two are closer to me.. but it seems like tustin is the favorite place so might be going there

Jedi54

iTrader: (7)

^^^

Mike, Tustin Mazda should pay you and I royalties for all the business they get from us.

mikeb

for sure^^^
i went to them for three years
they took really good care of me everytime

now if they come out with a rx7 my business will go to tustin mazda LOL

billy19usa

I've been taking my 8 to Tustin Mazda for the last 2 years. I had my 8 in there for warranty work and one of the guys backed my car up to something. Then they tried to hide it from me. But, overall they took care of the problem and a few freebies.

Gilbert or Bob is cool. Jenn, she can be a little moody at times but her looks make up for it..lol

Razz1

I use Herritage Mazda in HB.

they're great.

Rinkadink

Mary is a Mazda of Orange. Nice gal, but I got screwed over with the "Could not Duplicate" BS with my front brake squeaking.